Warranty Policy
Quark™ warrants its products to be free from substantial defects in workmanship and material under normal household use, in accordance with the instructions, for one (1) year following the date of purchase.
Extend your coverage. Register your product at quarkbaby.com/warranty for an additional 6-month extension of the manufacturer’s limited warranty.
What's covered
Quark™ will, at its discretion, replace or repair any item requiring service due to a substantial defect in workmanship or material under normal household use. Proof of purchase is required.
What's not covered
This warranty does not apply to damage arising from neglect, accidental damage, or commercial use of the product. It is void if the product is used with an electrical converter.
Limitations
This is a limited warranty. Liability for consequential damages is expressly excluded. Some Canadian provinces and US states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province and from state to state.
How to make a claim
Customer service is provided within North America only. Contact us for any of the reasons listed above to submit a claim under this warranty.
As parents ourselves, we understand how much trust is placed in the products you bring into your home. That’s why we focus on what matters most.